Washington - Amtrak launched its eTicket program for all trains within its national network Monday, including ticketing on the Northeast Corridor, state-supported routes and long-distance services.
The program lets passengers skip the line at the ticket window and go straight to the gate by printing their tickets whenever and wherever or by using a smartphone to present the eTicket to the conductor.
It also allows passengers increased flexibility to make or change reservations.
Amtrak piloted eTickets on five routes before Monday's national rollout, where it quickly exceeded expectations as rapid adoption by passengers resulted in shorter lines at ticket counters, fewer tickets sold onboard trains and fewer claims of lost tickets.
When a customer makes a reservation, the eTicket will be emailed as a printable document. Passengers using their smartphone or other mobile device can present the eTicket to the conductor by simply opening the document from their email. A lost or misplaced eTicket can be reprinted easily. For more information, visit Amtrak.com.